Lémanis SA
The operator of the Léman Express
Lémanis SA was created by the parent companies CFF and SNCF on March 15, 2017, in Geneva. As the privileged interlocutor of the organizing authorities of the Léman Express, Lémanis oversees coordinating and accompanying the contractualization, the planning of the offer, as well as the marketing and communication of the Léman Express product. As the operator of the Leman Express from the moment it is put into service, Lémanis guarantees the quality of its operation, production, and customer information. Lémanis is responsible for coordinating customer service.
OUR VISION
OUR MISSION
OUR VALUES
OUR VISION
At the heart of the mobility chain, the Léman Express structures the regional public transport services of the Franco-Vaud-Geneva area and connects its inhabitants by erasing the border effect. Lémanis, capitalizing on the skills and synergies of the SBB and SNCF, is becoming the reference player in Europe in terms of cross-border regional traffic and quality of service.
OUR MISSION
In line with the expectations of customers and organizing authorities, Lémanis manages the planning of an integrated offer and coordinates the production of the Léman Express to create real added value for customers. Thanks to its proximity to the market and its strong local roots, Lémanis develops door-to-door mobility solutions with its partners.
- To be the preferred partner of the organizing authorities for the Léman Express
- Coordinate and support the contracting and planning of the service
- Manage the marketing and communication of the Léman Express product
- Guarantee the quality of operations, production, and customer information
OUR VALUES
Our clients are at the heart of our actions.
- We continuously measure our customers’ satisfaction and are always listening to their concerns.
- We act as the client’s spokesperson to our stakeholders.
- We are responsive and initiate all measures to improve customer satisfaction ourselves or through other stakeholders.
- As a laboratory, we foster a culture of innovation around the Léman Express product by anticipating our customers’ needs.
We listen to our organizing authorities.
- As privileged partners, we give our full consideration and a high level of attentiveness to the various organizing authorities and explore with them all avenues for improvement and development.
- We enlighten the OAs by providing a consolidated vision of the reality of the cross-border perimeter.
- We are attentive to financial balances and constantly seek efficiency gains and potential savings.
Nous entretenons une relation gagnant-gagnant avec nos maisons-mères.
- We maintain a close, respectful, and collegial partnership with our parent companies and act as a link between them.
- We develop our own solutions by capitalizing on the experience acquired by our parent companies, for the benefit of our clients.
- In a climate of mutual trust, we develop our activities in our areas of expertise, using the flexibility we have been granted.
- Think global, act local”: we optimize the action of our parent companies within our perimeter by allowing them to benefit from our knowledge of the market and by enabling them to adapt to the particularities of our territory. Our clients, therefore, benefit from specific, pragmatic, and local solutions.
- We distinguish ourselves by a light, flexible, and agile organizational structure.
The Lémanis team
Awards
Lémanis is also a member of
Employment
Join us in making a real difference in tomorrow’s mobility on a regional scale. Whether you are starting or continuing your career, do not hesitate to send us your unsolicited application at job@lemanis.ch, or respond to one of our job offers.
