Lémanis SA
The CFF-SNCF subsidiary serving the Léman Express
Lémanis SA was founded on March 15, 2017 in Geneva by the parent firms CFF and SNCF. Lémanis, as the privileged interlocutor of the Léman Express organizing authority, is in charge of coordinating and accompanying the contractualization, offer planning, marketing, and communication of the Léman Express product. Lémanis guarantees the quality of its operation, production, and customer information as the subsidiary serving the Leman Express from the moment it enters service. Lémanis is in charge of customer service coordination.
OUR VISION
OUR MISSION
OUR VALUES
OUR VISION
The Léman Express, located at the center of the mobility network, structures the regional public transportation services of the Franco-Vaud-Geneva area and connects its residents by eliminating the border effect. Lémanis is becoming the reference player in Europe in terms of cross-border regional traffic and service quality, leveraging the capabilities and synergies of the SBB and SNCF.
OUR MISSION
Lémanis oversees the development of an integrated offer and directs the production of the Léman Express in order to provide genuine value to customers in compliance with customer and organizational authority expectations. Lémanis develops door-to-door mobility solutions with its partners due to its market proximity and strong local roots.
- To be the preferred partner of the organizing authorities for the Léman Express
- Coordinate and to assist in the contracting and planning of the service.
- Manage the marketing and communication of the Léman Express product.
- Ensure the quality of operations, production, and customer data.
OUR VALUES
Our clients are the core of our operations.
- We constantly assess our clients’ satisfaction and listen to their concerns.
- We act as the client’s representative to our stakeholders.
- We are responsive and take the initiative to improve customer satisfaction, either directly or through other stakeholders.
- By anticipating our clients’ demands, we develop an innovation culture around the Léman Express product as a laboratory.
We pay attention to our transit authority.
- As privileged partners, we pay close attention to the various organizational authorities and explore all options for improvement and development alongside them.
- We enlighten the OAs by presenting a unified view of the cross-border perimeter’s reality.
- We keep an eye on financial balances and are always looking for ways to improve efficiency and save money.
We have a win-win partnership with our parent corporations.
- We have a close, respectful, and collegial relationship with our parent firms and serve as a bridge between them.
- We create our own solutions by using the experience of our parent firms for the benefit of our clients.
- We develop our activities in our areas of specialization in an atmosphere of mutual trust, utilizing the flexibility we have been afforded.
- “Think global, act local”: we optimize our parent firms’ actions within our perimeter by allowing them to benefit from our market knowledge and adapt to the unique characteristics of our territory. As a result, our clients benefit from tailored, realistic, and local solutions.
- We are distinguished by a lean, flexible, and agile organizational structure.
The Lémanis team
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Awards
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Employment
Join us in making a real difference in tomorrow’s mobility on a regional scale. Whether you are starting or continuing your career, do not hesitate to send us your unsolicited application at job@lemanis.ch, or respond to one of our job offers.
